Frequently Asked Questions

Ordering

Which paint system should I choose: Basecoat, 1K Cellulose, QAD Enamel or 2K Air Dry?

The best paint system depends on the finish, durability and application requirements of your project.

Basecoat

  • Designed to be used with a clear lacquer topcoat
  • Commonly used for automotive refinishing and metallic or pearl colours
  • Provides excellent colour accuracy and finish quality
  • Requires lacquer for gloss, durability and protection

1K Cellulose

  • Fast drying and easy to apply
  • Suitable for automotive, engineering and general industrial applications
  • Ideal for touch-ups, repairs and smaller projects
  • Can be polished after curing

QAD Enamel (Quick Air Drying Enamel)

  • Durable, weather-resistant finish
  • Excellent gloss retention
  • Popular for plant machinery, agricultural equipment, trailers and commercial vehicles
  • Good balance between ease of use and long-term durability

2K Air Dry

  • Highest level of durability and chemical resistance
  • Excellent resistance to weathering, abrasion and harsh environments
  • Suitable for demanding industrial, commercial and heavy-duty applications
  • Recommended where maximum performance and longevity are required

Which paint system is best for automotive use?

For automotive refinishing, Basecoat with a lacquer topcoat is generally the preferred choice, particularly for modern vehicle colours, metallics and pearls. 1K Cellulose may also be suitable for certain repairs and classic vehicle applications.

Which paint system is best for machinery and equipment?

QAD Enamel is a popular choice for agricultural machinery, plant equipment and commercial vehicles, offering excellent durability and finish quality. For the most demanding environments, 2K Air Dry provides enhanced protection and longevity.

Can I buy the same colour in different paint systems?

Yes. Many colours are available in Aerosol, Basecoat, 1K Cellulose, QAD Enamel and 2K Air Dry formulations, allowing you to use the same colour across touch-ups, repairs and full-scale refinishing projects.

Still unsure which paint system you need?

Contact our team with details of your project, substrate and application method and we'll be happy to recommend the most suitable product for your requirements.

Can you colour match a sample?

Yes. We offer a professional colour matching service. Contact us with details of your colour requirements and we can discuss the available options.

Can I order larger quantities?

Yes. Most colours are available in multiple pack sizes and paint systems. Contact us if you require bulk quantities.

Products

What paint systems do you offer?

Our range includes:

  • Aerosol Spray Paints
  • Basecoat Paint
  • 1K Cellulose Paint
  • QAD Enamel Paint
  • 2K Air Dry Paint

Availability varies depending on the colour and product range.

What finishes are available?

Many of our products are available in:

  • Gloss
  • Satin
  • Matt

Available finishes are displayed on the relevant product pages.

What is the difference between Gloss, Satin and Matt?

Gloss provides a high-shine finish, Satin offers a subtle sheen, and Matt creates a non-reflective finish. The best choice depends on the appearance and durability requirements of your project.

Are your paints suitable for industrial use?

Yes. Our paints are used across a wide range of industries including manufacturing, engineering, agriculture, plant machinery, commercial vehicles and facilities maintenance.

Application

What surfaces can your paints be used on?

Our products are suitable for many surfaces including metal, wood, plastic and previously painted substrates. Always ensure the surface is clean, dry and properly prepared before application.

Do I need a primer?

For best results, we recommend using a suitable primer on bare metal, plastic, wood or other untreated surfaces.

How much area will a 400ml aerosol cover?

Coverage depends on the colour, substrate and application method, but a typical 400ml aerosol will cover approximately 1–2 square metres.

How many coats should I apply?

We recommend applying several light coats rather than one heavy coat. This helps achieve a smoother finish and reduces the risk of runs.

Delivery

How quickly will my order be dispatched?

Orders are processed and dispatched as quickly as possible during normal working hours. Delivery times may vary depending on the product selected and delivery location.

Do you deliver throughout the UK?

Yes. We deliver throughout mainland UK. Some delivery restrictions may apply to aerosol products due to courier regulations.

Can I track my order?

Yes. Tracking details will be provided once your order has been dispatched.

Returns

Can I return an item?

Unused stock items may be returned in accordance with our returns policy.

Can custom mixed paints be returned?

Custom mixed and made-to-order products are generally non-returnable unless supplied incorrectly or found to be faulty.

What should I do if my order arrives damaged?

Please contact us as soon as possible and provide photographs of the damaged item and packaging so we can investigate and resolve the issue promptly.

Technical Support

Can you help me choose the right product?

Absolutely. Our team can advise on paint systems, finishes, surface preparation and application methods.

How can I contact you?

You can contact us by  email or via our website contact form. Our team is always happy to help with product and technical enquiries.